Alan A. Jones, PhD

Healthcare Administration Department

Alan A. Jones


Research Foci

  • Health Insurance
  • Patient Satisfaction/Patient Experience
  • Comparative Health Systems
  • Military Health System
  • PhD| University of Alabama at Birmingham
  • MHA| Baylor University
  • BA | Mississippi State University
  • Fellow, American College of Healthcare Executives (ACHE)
  • Fellow, Commission on the Accreditation on Health Management Education (CAHME)
  • Association of University Programs in Health Administration (AUPHA)
  • HADM 6302-Healthcare Economics
  • HADM 6360-Managing Healthcare Organizations
  • HADM 6380-Healthcare Policy
  • HADM 63CS-Healthcare Administration Capstone Course


  • Tripler Army Medical Center; Honolulu, Hawaii
  • Brian Allgood Community Hospitals; Seoul, South Korea
  • Landstuhl Regional Medical Center; Landstuhl, Germany


  • Army-Baylor University
  • Baylor University
  • Trinity University
  • UT-Health San Antonio
  • Jones, A.A. (2017). Understanding Patient Satisfaction in the MHS: A Review of the Literature (Presentation at the 2017 Graduate School Research Symposium). The Army Medical Department Center and School
  • Jones, A.A. (2016). Do Patient Experiences vary across groups of patients in Army Medical Treatment Facilities (Poster Presentation at the 7th Annual Frontiers of Translational Science Research Day). UT Health Science Center
  • Jones, A.A. (2015). Towards an Understanding of Patient Satisfaction in the Military Health System (Doctoral dissertation, University of Alabama at Birmingham, Graduate School).
  • Opoku-Agyeman, W; Hogan, T; Jones, A.A. (2014) Usability and quality satisfaction with information exchanges (Presentation at the 2014 Southern Management Association Conference), The University of Alabama at Birmingham
  • Jones, A.A. (2007). What Resources are Required to Provide Full Service Obstetric and Gynecologic Care to DoD Employees and their Families on the Korean Peninsula? Army Medical Department Center and School