Video Security Policy


To govern the use of Video Security Applications on-campus properties.


This policy applies to all campus properties owned, leased or controlled by the University of the Incarnate Word. Video security applications shall serve two purposes:

  • If an area is posted as being under video monitoring or surveillance, video security applications can be a crime deterrent.
  • Once a crime has been committed, the video security applications can assist in the identification of the responsible parties.


Camera Control Operator: anyone who operates, views, or reviews video security application images. Typically, this will be a UIW Police officer or EHSRM employee.

Video Security Application: any device or component that captures images (with or without sound). Examples of video security applications include closed-circuit television (CCTV), video cameras, web cameras, still cameras, and any electronic means to store and review their images.

Requestor: anyone who requests a video or still image taken by a device covered under this program and under the control of the Camera Control Operator.

Office of Environmental, Health, Safety, & Risk Management

This policy shall be administered by the Office of Environmental, Health, Safety, & Risk Management (EHSRM). All Video Security Applications shall conform to federal and state law in addition to standards established by UIW.


EHSRM shall review, recommend, approve, and manage proposed and existing video security applications. To ensure the ability to use the data, the equipment and systems shall be standardized and accessible to EHSRM, Human Resources, Title IX Coordinator and law enforcement authorities upon request. ESHRM shall maintain a list of all video security applications. ESHRM shall also:

  • Document the release of any video security applications data.
  • Periodically review this policy and update as necessary.
  • Set standards by which a requestor can obtain video or still images.

Information obtained through video security applications is primarily for security and law enforcement purposes, and compliance with university policies. Information may also be approved by ESHRM for other purposes, including, proceedings for employee and student disciplinary investigations, civil claims or lawsuits where the recording are relevant or may be subpoenaed.

Releases of video security applications data shall be released and authorized by EHSRMdirector/ designee, Chief of Police, or the Vice President for Administrative Services/designee. No other campus unit may release data obtained through video security applications.


  1. Video monitoring for security purposes must be conducted in a professional, ethical, and legal manner. Personnel involved in monitoring will be appropriately trained and supervised in the responsible use of this technology.
  2. Video monitoring is not permitted to view or record personal living and private areas where there is a reasonable expectation of privacy. EHSRM will not approve camera locations with views of interior residential spaces, with the exception of the use of video monitoring for criminal investigations where the focus of the cameras will not cover areas where there is an expectation of privacy. This does not preclude monitoring the exterior of buildings or building lobbies.
  3. Camera control operators and/or managers of video security applications will monitor based on suspicious behavior, not individual characteristics. Monitoring will be conducted in a manner consistent with all University policies, including the Non-Discrimination Policy, the Sexual Harassment Policy, Sexual Misconduct Policy and other relevant policies. Camera control operators will not monitor individuals based on characteristics of race, gender, ethnicity, sexual orientation, disability, or other classifications protected by the University’s Non-Discrimination Policy.
  4. Camera control operators of video security applications will not seek out or continuously view people being intimate in public areas. 
  5. Camera control operators will be trained in the technical, legal, and ethical parameters of appropriate camera use. Camera control operators and/or managers of video surveillance applications will receive a copy of this policy and will provide written acknowledgement that they have read and understand it. Failure to provide acknowledgement does not excuse violation of this policy. 
  6. EHSRM and UIW Police are authorized to use still cameras or video equipment to record events where there are likely to be violations of state or federal laws, university policies or violations of the law. Cameras may be operated either overtly or covertly depending on the circumstances. In the case of demonstrations, protests, and similar situations, cameras may be permanently mounted or operated from either remote locations or by automated devices.
  7. The following signage may be required by EHSRM and UIW Police at public locations monitored by video surveillance: "This Area Is Subject To Video Recording For more information, contact XXXXXXX at XXX-XXX-XXXX"
    *An exception to the use of signage would be if announcing the use of video surveillance would undermine an active investigation, jeopardize personnel or UIW assets.
  8. Dummy cameras will not be used, as they could lead the viewer to a false sense of security that someone is monitoring the cameras. 
  9. Campus departments approved by EHSRM to operate and manage video surveillance systems will make available to EHSRM and UIW Police the recorded video tapes or permit access to their application via the campus network for maintenance, auditing, and police investigations. 
  10. Recorded images will be stored in a secure location with access by authorized personnel only. 
  11. Recorded images will be stored for a period of no less than 30 days before they are erased. Recordings may be retained longer if they are subject to a litigation hold, subpoena, or request by law enforcement by law enforcement authorities. 
  12. Installation of video security applications are the budgetary responsibility of the requesting department. This responsibility includes the cost of IP addresses, service, and maintenance. 
  13. At least five business days’ notice must be provided to EHSRM prior to changing the connectivity, digital storage, or IP address for a video system. 
  14. A requestor may request video or still images via the EHSRM website link at:
  15. Upon receipt of the request for video, EHSRM will confirm with UIW Police and Title IX that such request does not conflict with an active administrative or police investigation. If such video request by the requestor is not part of the active investigation, EHSRM will determine the just cause of the request, and if determined that a nexus or business need for the video is present, the request will be honored within 5 business days.
  16. Should a request for the video be in conflict with active investigation, EHSRM will determine if and when the video can be released and advise the requestor within 5 business days.
  17. Upon denial of the request for video footage, the requestor may appeal the request to the AVP for Public Safety or CFO who will review such merits and render a final decision within 5 business days of the original request.
  18. The delivery of the video footage will be determined and delivered in a secure manner.

Implementation of this policy for all existing uses of video monitoring and recording is within 6 months of the policy’s date.