Information Resources Division


It's crunch time with final exams and holidays -- and the Library and Media Center are there for you. Click on the link for the schedule.

Extended Library and Media Center hours

It's crunch time with final exams and holidays -- and the Library and Media Center are there for you. Click on the link for the schedule.

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To help students study, the library will have free hot chocolate, coffee and cookies on Monday, Dec. 1, 8 a.m. and 8 p.m. and Tuesday, December 2, 8 a.m. and 8 p.m. in the Library Lobby.

Served up for your Finals Study Break

To help students study, the library will have free hot chocolate, coffee and cookies on Monday, Dec. 1, 8 a.m. and 8 p.m. and Tuesday, December 2, 8 a.m. and 8 p.m. in the Library Lobby.

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Create and track your requests from A/V support to Web filter unblocking. See the entire list by clicking on the link.

There's a form for that request

Create and track your requests from A/V support to Web filter unblocking. See the entire list by clicking on the link.

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UIW is providing Microsoft Office to every student free of charge. This means the latest version of the full Office productivity suite. As long as you’re an active student here, you’ll be able to use this software for free. 
To get started click below.

Office 365 - Free for UIW students!

UIW is providing Microsoft Office to every student free of charge. This means the latest version of the full Office productivity suite. As long as you’re an active student here, you’ll be able to use this software for free. To get started click below.

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Learn how GradesFirst Analytics enables institutions to measure, assess and benchmark the effectiveness of their intervention efforts with at-risk students.

Grades First is UIW’s newest academic-advising tool

Learn how GradesFirst Analytics enables institutions to measure, assess and benchmark the effectiveness of their intervention efforts with at-risk students.

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Just in time for the new academic year, UIW, through cooperation with Blackboard, released a new version of its mobile app, UIW Mobile.

Updated UIW Mobile App available for download

Just in time for the new academic year, UIW, through cooperation with Blackboard, released a new version of its mobile app, UIW Mobile.

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The Help Desk is now located on the Ground Floor of the Library in Room G24 in the entrance to the Media Center. All Help Desk contact information remains the same.

Help Desk is now in the Media Center

The Help Desk is now located on the Ground Floor of the Library in Room G24 in the entrance to the Media Center. All Help Desk contact information remains the same.

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Getting Help

Help Desk:

On-campus @ extension 2721
Locally @ 210-829-2721
Toll-free @ 1-866-614-5043
helpdesk@uiwtx.edu

 

IRD Directory

Announcements

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Sign up for iPad video training

Instructional Technology will host a two-day training session on Oct. 16 & 17.

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Learn how to use Adobe Acrobat Pro

The Department of Instructional Technology trains faculty and administrative staff to learn how to use Adobe Acrobat Pro.

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Next Blackboard training on Friday, Sept. 26

Instructional Technology staff can help with any aspect of Blackboard including posting documents, setting up grade books and making courses available.

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Make plans for the iPad user's group session

Instructional Technology will offer iPad user's group sessions on Friday, Sept. 12, 1-2 p.m. in Gorman Building Room 212.

Maintenance and Outages

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Recruiter Emergency Maintenance Outage

IRD will perform emergency maintenance on the Recruiter virtual servers tonight, November 25th. All Recruiter services including the web front end and CRM console will NOT be operational. The outage will begin tonight (11/25) at 8:00 pm and is scheduled to end at 8:00 am tomorrow morning (11/26). Status updates will be provided as they become available. During this short outage period, click the red title (Recruiter Emergency Maintenance Outage) above to inquire about programs and application processes for UIW’s Adult Degree Completion Program (ADCaP) or UIW Online. Questions should be directed to the Help Desk at helpdesk@uiwtx.edu or 210-829-2721.

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Recruiter Web Front-end Outage

10:44 am - The Recruiter Web Front-end application experienced intermittent interruptions this morning. The system connectivity has been restored and is being monitored. For questions, please contact the UIW Help Desk at 210-829-2721 or helpdesk@uiwtx.edu

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myWORD Portal Outage

Update 5:14 am - The myWORD portal is now operational. 2:41 am - The myWORD portal is experiencing an outage. Efforts are being made to restore service as soon as possible. Please use the IRD homepage to access systems until Portal service is restored: http://www.uiw.edu/ird/ For questions, please contact the UIW help desk at 210-829-2721 or helpdesk@uiwtx.edu.

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myWORD Portal Outage

Update 7:30 am - The environment has been confirmed as stable and the myWORD portal is now operational. 5:50 am - The myWORD portal is experiencing an outage. Efforts are being made to restore service as soon as possible. For questions, please contact the UIW help desk at 210-829-2721 or helpdesk@uiwtx.edu.