Frequently Asked Questions

Q: How do I know if I qualify for the program?

A: In order to be eligible to participate, you must meet at least one of the following criteria:

• Neither Parent has graduated from a four year college or university
  
• Your family's income is not over the limit set by the Department of Education
  
• You have a documented disability AND you are registered with the University's Disability Services Office.
  

Q: Do I need to re-apply each year?

A: No. Once accepted into TRiO Student Support Services, you are eligible to participate until graduation.

Q: What does it cost to be in TRiO?

A: Program services are offered at NO COST to the student. TRIO is federally funded by the Department of Education to provide activities in support of member retention and graduation.

Q: How do I know if I have been accepted into the program?

A: Students who have applied and submitted all necessary paperwork will be emailed notification of their status. Incomplete applications will not be considered for acceptance.

Q: When are tutors available?

A: Tutor schedules vary from semester to semester. Please call the TRiO SSS Lab at 210-805-5812 to find out
when the tutor in your subject of interest is available. You can also stop by the TRiO Lab
and fill out a "Request for Tutoring" application for academic assistance.

Q: How can I find out about upcoming TRiO Student Support Services events?

A: Upcoming events will be posted in a variety of places, including:

• TRiO web site
• E-mails
• TRiO Facebook site
• TRiO newsletter