Category Archives: Outages

Dash Maintenance Window Sunday July 27, 2014

The Dash environment will be unavailable Sunday July 27, 2014 from 7:00-10:00 pm for maintenance.

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Physical Therapy Network Outage

Network Services at Physical Therapy have been restored. Continue reading

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System Outage: Banner Maintenance

Update 06/30/14 – The scheduled Banner maintenance is now complete. All systems are operational.
Please contact the Help Desk at 210-829-2721 if you have any questions or concerns.

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System Outage: MyWord Portal

Update 07/02/14 – The scheduled maintenance on myWord Portal has been completed successfully. All systems are operational. Please contact the Help Desk at 210-829-2721 if you have any questions or concerns.
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Enterprise Applications is currently scheduled to complete MyWord Portal maintenance on Wednesday, 7/2/14, from 12:00 midnight to 7:00 AM.
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Internet Service Disruption

Intermittent outages of internet services occurred from 8:35 am – 8:54 am. Complete Internet service outage from 8:54 am – 9:04 am. Internet service was restored at 9:04 am. Continue reading

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UIW Network Outage

Network services from UIW to outlying areas in San Antonio were interrupted from 2:37 am to 3:43 am due to a service provider outage. All services have been restored. Continue reading

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System Outage: Banner Maintenance

Update 5/11/14 9:48AM – The scheduled Banner maintenance is now complete. All systems are operational.

Please contact the Help Desk at 210-829-2721 if you have any questions or concerns.
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Office 365 – Firefox Web Browser Issues

UPDATE: Outlook Web App (OWA) issue with Firefox browser resolved. Continue reading

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MyWord Portal Maintenance

Update: The myWord Portal Infrastructure Upgrade is complete. The portal is now operational.

Please contact the Help Desk at 210-829-2721 if you encounter any issues.
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April 2014 Banner System Upgrades

Update: The April 2014 Regulatory Banner upgrades are now complete. All systems are operational.

Thank you to all who participated in testing and helped to make this a successful implementation.

Please notify us immediately should you encounter any problems.

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