ITS staff are located in several places across UIW campuses to serve your tech support needs.
- The ITS Help Desk is located on Main Campus in the garden level of the Administration Building (Building 12 on map). Infrastructure Support, Enterprise Systems, and Technology Support Services staff, as well as the CIO, are housed in the Administration Building.
- The Media Center is located on Main Campus in the garden level of the Mabee Library (Building 20 on the map; south side entrance). Instructional Technology and Institutional Research staff and administrator offices are here as well.
- The Feik School of Pharmacy (Building 57 on the interactive map) has a dedicated technology support technician in Rm. 452. Contact: Brian Palmeri
- The Northwest Campus, including the Rosenberg School of Optometry, has a small team of ITS professionals who manage all aspects of technology support for programs housed at Datapoint (9725 Datapoint Dr., San Antonio, TX 78229). Contact: Dan Smith
Main Campus Help Desk Hours of Operation:
During long semesters the main campus service desk is open Monday – Thursday 7:00 am to 7:00 pm and Friday 7:00 am to 5:00 pm
On Saturdays, IT support is available in the Media Center from 8:00 am to noon.
During summers the main campus service desk is open Monday – Friday, 8:00 am to 5:00 pm
Get 24×7 tech support via phone or email:
On-campus @ extension 2721 | Locally @ 210-829-2721 | Toll-free @ 1-866-614-5043 | firstname.lastname@example.org