UIWSOM Technology Help


Help Desk Services

SOM Learner Resources

MBS Student Resources

Faculty Resources

Help Desk SOM Student Resources MBS Student Resources Faculty Resources






Help Desk Services@ UIWSOM

Help Desk personnel are located in the UIWSOM Library downstairs.  

Students and faculty may drop off their laptops to this help desk for service.  This desk serves as the initial point of contact for all calls related to desktop and laptop support as well as calls related to audiovisual classroom support. 

When to Call the Help Desk

Call the Help Desk or submit a ticket when you have technical troubles or need service with:

  • Computer hardware
  • Software
  • Email
  • Blackboard
  • MyWord
  • Username and password
  • Classroom technology
  • Meeting room technology
  • Network and more .....


After daytime work hours, there is a 24X7 Help Desk Service that the UIW community can call to report problems and to seek assistance              


Identify yourself as a UIWSOM student/faculty in order to get support from our BCB techs.

On-campus @ extension 2721 | Locally @ 210-829-2721 Toll-free @ 1-866-614-5043 | helpdesk@uiwtx.edu




Every undergraduate is expected to come to school with  a laptop computer. UIW's bookstore carries a large selection of laptop models.  Purchases can be made online or in the bookstore.

Financial Aid (if available) can be applied towards to purchase of a computer.  
See uiwshop.com for details.  

M.S. Office Suite Software:

Varsity Buys.  Students can purchase software at a discount through this site.  More details at:VarsityBuys



UIW TechCheck 

Tool for interested UIW community members to get notified about service interruptions and planned maintenance of technology systems.

For detailed instructions including how to automatically receive “push” notifications on your smart phone, visit this page.



SOM Learner Resources

eMedleycontact asali1@uiwtx.edu for support

Print Services for Students



MBS Student Resources

Education Specialist

(Monday to Friday from 8am to 5pm) jemarti1@uiwtx.edu or 210-619-7049.


Blackboard Resources

Find resources for faculty or students.


Examplify Resources

Print Services for Students