Search

Information


Int'l Student Handbook

Health Care & Insurance

Home  >  International Student & Scholar Services  >  Int'l Student Handbook  >  Health Care & Insurance

UIW Health Center:

The Campus Health Center provides basic health services that focus on primary prevention care, health education and counseling, care for acute minor illnesses and injuries, and the maintenance of health records and assistance with the university insurance plan.

Location: The Health Center is located on the ground level of the Agnese/Sosa parking garage. The entrance to is behind the Illa Faye Miller School of Nursing; there is a red awning over the entrance.

Contact:  Phone - 210.829.6017  Facebook: www.facebook.com/UIWSHAC 

Office Hours: No appointments are necessary. Students are seen on a walk-in basis.

Fall and Spring Semester(s): Monday through Thursday, 8 a.m. - 6 p.m. Friday, 8a.m. - 5 p.m.;

Summer Hours: Mon - Fri 8 a.m. - 5 p.m.

CostThere is no fee for most services available to registered students.

UIW COUNSELING SERVICES

Counseling Services are available to you, the students of the University of the Incarnate Word on an appointment basis. The ever challenging demands of growth, change, and the expanding horizons of learning are at times stressful, and often require an adjustment of attitudes and coping skills.  Two full-time professional counselors and doctoral interns are    present on a daily basis to assist you.  Personal counseling, couple issues, addiction, stress management and anxiety reduction are among the topics they can address.  Referral sources are also available.

Contact Information:

Telephone Number: (210) 832-5656
Location: Watson Center. 2nd floor Rm: 216 
Hours: 8 a.m. to 6 p.m. Monday through Thursday/ Fridays 8-5: By appointment

UIW Wellness Center

Wellness Center facilities include the Wellness Center, Ann Barshop Natatorium, Brainpower Center for Fencing & International Sports as well as the Intramural Sport Department and the Club Sport DepartmentUIW students and staff are eligible to compete in intramural sports, while club sports are generally reserved for UIW students. 

Wellness Center Front Desk(210) 805-5872

Wellness Center Office(210) 805-5873

Services: 

  • Cardiovascular and aerobic exercise room
  • Strength training room with machines, free weights and training bumpers plates
  • 3 Racquetball courts
  • Indoor regulation size basketball court
  • Group Exercise classes

EMERGENCY CARE

KEEP YOUR INSURANCE CARD WITH YOU AT ALL TIMES:

In the event of a injury or illness, call Campus Police at 210-829-6030.  The  University of the Incarnate Word Campus Police are the designated first responders to emergency and medical situations.

If the  incident/accident is:

  • Emergency:  Call 911 immediately and  then call Campus Police at 829-6030.  Once on the scene, Campus Police will determine what additional  level of medical support is required and will assist in directing EMS to the specific location. Campus Police may contact Health Services  to assist with first aid pending the 911 response.
    • Remember, ambulance rides can cost $300 to $800 USD, and may not be covered the the UIW Insurance. Only use an ambulance in the case of an emergency.
  • Not an emergency:
    • During business Hours: Call Health Services at 829-6017  or go to Health Services located at the first floor of the Agnese/Sosa Parking  Garage across the rear entrance to the Nursing Building (door with a red  canopy). 
    • During non-business hours: Call Campus Police.  Once on the scene, Campus Police will  determine what additional level of medical support is required and may call 911  or refer the student to seek care at an urgent care clinic or a primary care  provider.

Students with UIW Health Insurance have the following Hospitals in their PPO (Preferred Provider Organization)

  • Downtown Baptist Hospital
  • North East Baptist Hospital 8811 Village Drive, (210) 297-2000
  • North Central Baptist Hospital
  • Methodist Healthcare System
  • Metropolitan Methodist Hospitlal 7700 Floyd Curl Drive, (210) 575-4000
  • Christus Santa Rosa Hospital 403 Treeline Park, (210) 294-8000

There are two Minor Emergency Clinics with-in miles of the University Campus that specialize in rapid minor emergency care:

The Alamo Heights Minor Emergency Clinic located at 6496 North New Braunfels, open 24 hours

Telephone (210) 930-4500.

The Alamo City Medical Group River Walk Clinic is a 24 hour clinic located at 414 Navarro.

Telephone (210) 225-4810. 

Both clinics accept a wide variety of health insurance, as well as the University's student health insurance.

HEALTH INSURANCE 

SUMMARY OF PLAN BENEFITS (Full Brochure & Summary of Coverage)

• The policy maximum benefit is unlimited.

• The in-network out-of-pocket maximum is $6,350 per person and $12,700 family.

• Benefits are subject to a $100 deductible per person, per condition. The in-network deductible is waived when a referral for outside care is received from the student health service.

• Repatriation and medical evacuation benefits providing 24-hour assistance services are included.

• 24-hour nurse line program providing phone based health information is included.

• To maximize savings and reduce out-of-pocket expenses, select a PHCS by Multiplan in-network provider. These providers have agreed to provide services at discounted rates.

For assistance and questions about insurance benefits, ID cards, claim status, or claim processing:

Student Assurance Services, Inc. (SAS)

Post Office Box 196 Stillwater, MN 55082-0196

www.sas-mn.com

Phone: (800) 328-2739

Servicing Agent:

Paul Fisher, PINNACLE STUDENT INSURANCE

4114 Pond Hill Road, Suite #100 Shavano Park, TX 78231

(877) 626-0360;

email: paul@psihealthplans.com

Preferred Provider Directory or Questions PHCS by MultiPlan Website: www.multiplan.com

SAS Plan Number: 42-61-0012-024-606-5

INSURANCE WAIVER

Requests to waive the UIW International Insurance fee will be considered based on one of the three categories listed in the Waiver Policy (attached).   All categories must also meet the minimum requirements listed below the table of categories AND have equal coverage.   So, for example if you have a comparable coverage but it does not fit into one of the categories, it will not qualify for a waiver.

To request a waiver, please schedule an appointment with ISSS.