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IRD Info For Students

Residential Network Info

Home  >  Information Resources Division  >  IRD Info For Students  >  Residential Network Info

BACKGROUND

UIW has been hard at work all summer upgrading every piece of the residential wireless networks!  All wireless access points in the residence halls have been upgraded to cutting edge technology that will work with all devices old and new (for the techies the access points are all 802.11ac wave 2).  Not only are the access points technologically advanced, we have installed twice as many as before to improve wireless signal strength and reliability in every corner of the residence halls.  But that's not all!!  We totally re-engineered the back end network architecture to offer up to 10x more Internet speed than before.  You are welcome :)

Good news...these upgraded features are provided to all residence hall students at no additional costs!  Surf away...

CONNECTING LAPTOPS, TABLETS, AND SMARTPHONES

In the residence halls, students can connect their laptops, tablets, and smartphones to the "uiw-students" wireless network.  After connecting once, these devices will always connect to the "uiw-students" network without setting up again.  You will even be connected in the academic buildings as well!  Don't forget, by connecting to the "uiw-students" network all users are agreeing to the terms of the UIW Responsible Use of Computing Resources policy posted here.  

Students will simply select the "uiw-students" wireless network and enter their username (without @student.uiwtx.edu) and password to connect.  Instructions to connect to the "uiw-students" wireless network are available here for Windowshere for Macs, here for iPhone/Ipad, and here for Android.

CONNECTING OTHER DEVICES

Devices such as video game consoles (Playstation, Xbox, Wii U/Switch), streaming media devices (Apple TV, Amazon Fire Stick, Chromecast, Roku), wireless printers, and other similar devices DO NOT have the technical ability to connect to "uiw-students".      

Do not fear!!  The "uiw-resnet-limited" network was built to allow access for any devices that cannot connect to "uiw-students".  Before these devices can access this network they must register through a portal online by clicking here.  Instructions for registering are available here.

FILTERING

In order to ensure an optimal experience for all students living in the residence halls, UIW filters a few categories of Internet web sites/services.  These categories include Malware, Adware, Web Spam, Parked Domains, Peer to Peer (P2P), and Proxies.  Web sites such as these pose security and legal risks (plus banner ads are just annoying) while also allowing some students to degrade the network experience for others!  

Students may run into legitimate web pages that they would like unblocked.  From the block page any user can initiate a request for review to unblock.  The IRD team will review and make a determination on unblock requests within a 24 hour window.  

DIGITAL Millennium COPYRIGHT ACT VIOLATIONS

It is important to note that UIW offers a private network and cannot participate nor condone copyright violations.  As such, UIW is obligated to block peer-to-peer file sharing activities on the network (e.g. applications such as KaZaa, BitTorrent, LimeWire and others that facilitate the sharing of digital music and video files in violation of U.S. copyright laws.) UIW will report allegations of copyright violations received from DMCA, RIAA, MPAA, HBO, Sony, or other to the Associate Dean of Judicial Affairs. Students who violate copyright laws may be subject to disciplinary or criminal actions.  This could include temporary or permanent loss of network access privileges.  

In other words stay off the torrent sites or dark web.  It is too easy to go watch Netflix in your friends room to risk infecting your computer and violating this policy!

GUEST CONNECTIVITY

The University provides limited duration (24 hours) network connectivity for guests via the UIW-Guests network.  Guests MUST register their devices through the guest registration portal.  The portal page will be visible after connecting to the UIW-Guests network.  

Detailed instructions for connecting are located here.

TROUBLESHOOTING

If students experience problems related to the UIW residential network they should contact the UIW Help Desk on-campus @ extension 2721 | Locally @ 210-829-2721 Toll-free @ 1-866-614-5043 | or via email at helpdesk@uiwtx.edu.  The help desk line is supported 24/7 by technicians who can help with any issues.