Information Resources Division

Using UIW's IP phone system

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If you need info on the AVAYA Phone, Click HERE

UIW will be using Internet Protocol (IP) phones provided by Cisco. To find out more about your particular model, click the picture for quick-start guides or click on your phone's name for the Cisco 7841 guide and here for the Cisco 8841 guide. Get a printable Quick Start Guide here to see how to access your messages.


Cisco 7841Cisco 7841

To see an expanded tutorial click here.

Cisco 8841Cisco 8841

To see an expanded tutorial click here.

Cisco Jabber

Cisco Jabber lets you access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing. Now you can find the right people, see if and how they are available, and collaborate using your preferred method.

The Cisco Unified Communications Self-Care Portal is designed to allow Cisco phone users to set up their speed dial directory, call to the voicemail system, and set the phone display language. Click here to login and access the portal.

For more how-to's with your specific OS, click on these help "Jabber" guides for PC or Mac. And look at this to see how the voice mailbox works. And you can download the Jabber app below.