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Information Resources Division


Instructional Technology Services will conduct spring workshops in Office 365 and teaching tools. Check out the options for faculty, staff, and students.

Save the date for spring training

Instructional Technology Services will conduct spring workshops in Office 365 and teaching tools. Check out the options for faculty, staff, and students.

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Follow the step-by-step instructions by clicking on the link.

Here's how to reset your password

Follow the step-by-step instructions by clicking on the link.

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UIW is phasing out your shared drive and you'll need to move your documents to the cloud. Find out how.

Leave no file behind; migrate to OneDrive now

UIW is phasing out your shared drive and you'll need to move your documents to the cloud. Find out how.

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All employees who connect their smartphones to the UIW email system will need to have a four-digit (or stronger) Personal Identification Number (PIN) on their device.

Start using your phone's PIN option for UIW email

All employees who connect their smartphones to the UIW email system will need to have a four-digit (or stronger) Personal Identification Number (PIN) on their device.

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Information Resources and its vendor partner, DaHill, are rolling out premium Xerox multi-function devices...

Coming to a printer near you - Print Anywhere

Information Resources and its vendor partner, DaHill, are rolling out premium Xerox multi-function devices...

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Office 365 Migrating to Office 365? For instructional materials, a migration schedule, and other resources, visit the Office365 Web Site.




IRD Events


View full IRD events calendar


Getting Help

Help Desk:

On-campus @ extension 2721
Locally @ 210-829-2721
Toll-free @ 1-866-614-5043
helpdesk@uiwtx.edu


IRD Directory

Announcements

news

Enable your phone's PIN to use the UIW e-mail system

Starting Saturday, Sept. 30, all employees who connect their smartphones to the UIW email system will need to have a four-digit (or stronger) Personal Identification Number (PIN) lock enabled on their device.

news

Get ready: Your fingers will need to walk three more digits for phone calls

Effective Saturday, Sept. 23, all outgoing 210 area-code calls must include all 10 digits. This is a result of the newly implemented 726 area code for the San Antonio region.

news

Help desk moves to Student Engagement Center

At the end of August, the help desk moved to its new location at the Student Engagement Center (SEC). It now has an updated name: HelpDesk@SEC.

news

Banner Upgrade

Ellucian Banner will be upgraded in 2018

Maintenance and Outages

news

August 6th Network Outage

Description of network outage on the 6th.

news

June14NetworkUpgrade

Information on June 14th Network Upgrade

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IRD September 2016 Maintenance

IRD September 2016 Maintenance is now complete. All systems are operational. Please contact the Help Desk at 210-829-2721 or helpdesk@uiwtx.edu if you encounter any issues.



Spring 2017 Maintenance Schedule:

*Friday 6:30PM-11:00PM

January 27, 2017

February 24, 2017

March 24, 2017

April 21, 2017

May 26, 2017