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Information Resources Division


UIW will conduct routine “sweeping” of email boxes. See how this affects you.

New email-retention standard begins Sept. 30, 2018

UIW will conduct routine “sweeping” of email boxes. See how this affects you.

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A digest of spam-categorized emails will be sent to your Inbox daily to help you find "good emails."

Spam Quarantine Digest is implemented

A digest of spam-categorized emails will be sent to your Inbox daily to help you find "good emails."

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UIW users will need make sure their passwords have the proper strength and security for the network.

Start using stronger passwords

UIW users will need make sure their passwords have the proper strength and security for the network.

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UIW has phased out the shared drives and you'll need to move your documents to the cloud. Find out how.

Leave no file behind; migrate to OneDrive now

UIW has phased out the shared drives and you'll need to move your documents to the cloud. Find out how.

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Office 365 Migrating to Office 365? For instructional materials, a migration schedule, and other resources, visit the Office365 Web Site.




IRD Events


View full IRD events calendar


Getting Help

Help Desk:

On-campus @ extension 2721
Locally @ 210-829-2721
Toll-free @ 1-866-614-5043
helpdesk@uiwtx.edu


IRD Directory

Announcements

news

Enable your phone's PIN to use the UIW e-mail system

Starting Saturday, Sept. 30, all employees who connect their smartphones to the UIW email system will need to have a four-digit (or stronger) Personal Identification Number (PIN) lock enabled on their device.

news

Get ready: Your fingers will need to walk three more digits for phone calls

Effective Saturday, Sept. 23, all outgoing 210 area-code calls must include all 10 digits. This is a result of the newly implemented 726 area code for the San Antonio region.

news

Help desk moves to Student Engagement Center

At the end of August, the help desk moved to its new location at the Student Engagement Center (SEC). It now has an updated name: HelpDesk@SEC.

news

Banner Upgrade

Ellucian Banner will be upgraded in 2018

Maintenance and Outages

news

August 6th Network Outage

Description of network outage on the 6th.

news

June14NetworkUpgrade

Information on June 14th Network Upgrade

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IRD September 2016 Maintenance

IRD September 2016 Maintenance is now complete. All systems are operational. Please contact the Help Desk at 210-829-2721 or helpdesk@uiwtx.edu if you encounter any issues.



Spring 2017 Maintenance Schedule:

*Friday 6:30PM-11:00PM

January 27, 2017

February 24, 2017

March 24, 2017

April 21, 2017

May 26, 2017