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About IRD

IRD Staff Directory

Home  >  Information Resources Division  >  About IRD  >  IRD Staff Directory

Digital Infastructure & User Services • Technical Support Services • Audiovisual Services •
Enterprise Applications • Instructional Technology • Mabee Library Services •
UIW School of Osteopathic Medicine LibraryWeb Development

UIW IRD provides service and support to the Incarnate Word Community, including more than 9,000 students in traditional, online, and adult degree completion programs. We also support the technology needs of two Catholic high schools and professional schools of Pharmacy, Optometry, and Physical Therapy.

 Lisa Bazley

 

Lisa Bazley - Vice President for Information Resources
lisa@uiwtx.edu

fonseca
Diana Fonseca - Administrative Assistant -
dianaf@uiwtx.edu

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Digital Infrastructure & User Services

The Digital Infrastructure & User Services department manages the Infrastructure SupportTechnical Support Services, and NW Campus Technology Support teams.

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Neil Schroeder - Senior Director, Digital Infrastructure & User Services - nschroed@uiwtx.edu


 

Infrastructure Support manages the wired and wireless network infrastructure, the network operations center, telecommunications, Email systems (Outlook for employees; Live@Edu for students); Blackboard LMS, and mobile applications.

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Vacant - Director, Infrastructure Support

arnell

Melvin Arnell - Network Administrator II -
marnell@uiwtx.edu

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Josh Cantrell - Network Administrator, Residential Network 

isadmin3@uiwtx.edu

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George Cantu - Lead Network Administrator 
gcantu@uiwtx.edu

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Art Gil - Telephone System Specialist

agil@uiwtx.edu

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Bart Morrison, System Administrator-Hardware & Virtualization

bamorri1@uiwtx.edu

 

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Dennis Murray - System Administrator - Windows Server, Print, Backup

isadmin2@uiwtx.edu

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Christina Phillips - Help Desk Manager

cgphilli@uiwtx.edu

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Jacob Pursell - Audio Visual Technician

pursell@uiwtx.edu

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Jacob Ramirez - Help Desk,  Assistant Manager

jmramir2@uiwtx.edu

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Henry Ramos - Telephone & Cable Technician

heramos1@uiwtx.edu

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Ismael Zambrano - Leady System Administrator

iszambrano@uiwtx.edu


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Technical Support Services provides helpdesk and desktop support services for all students, faculty, staff, and administrators. They also manage UIW’s laptop program and coordinate the purchase and rollout of all desktop and laptop systems in employee offices spaces, classrooms, and lab environments.

ramos

Anthony Ramos - Director, Technical Support Services -
aramos@uiwtx.edu

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Melissa Chavez - Logistic Coordinator

mvchavez@uiwtx.edu

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Christopher Calk - Technical Support, Physical Therapy -

ccalk@uiwtx.edu

elder

Earl Elder - Technical Support Technician

eelder@uiwtx.edu

menchaca

Edgar Menchaca - Technical Support Technician 
emenchac@uiwtx.edu

palmeri

Brian Palmeri - PC Technician, Feik School of Pharmacy -
palmeri@uiwtx.edu

rogers

Jack Rogers - IT Procurement Coordinator -
jack@uiwtx.edu

pruitt

Tyler Pruitt - Technical Support Technician -
pruitt@uiwtx.edu

martinez

Luis Martinez Technical Support Specialist, EAP NW Campus/Rosenberg School of Optometry - lumartin@uiwtx.edu

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Audiovisual Services

Audiovisual Services supports technology in the classroom and technology at special events.  It is under the supervision of the Senior Director, Digital Infrastructure & User Services.

evans

 

 

 

Rodney Evans - Audiovisual Coordinator -
revans@uiwtx.edu

moore

 

 

 

Tony Moore - Audiovisual Technician - Lead
admoore@uiwtx.edu

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Jacob Pursell - Audiovisual Technician 

pursell@uiwtx.edu

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Enterprise Applications

Enterprise Applications provides end-user support for the Ellucian Banner enterprise system and all third-party integrated systems (i.e. Blackboard Transact, CashNet Storefronts, ActiveNet, StarRez, Magnus, Maxient, OrgSync, Cardinal Cars, BDM document imaging).  In addition, this department supports the myWord Portal, assists with project management and Evisions Argos reporting.

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Iris Solcher - Director, Enterprise Applications -
isolcher@uiwtx.edu

juarez

Ciro Juarez - Assistant Director, Enterprise Applications -
cijuarez@uiwtx.edu

williams

Angela Williams - Assistant Director, Enterprise Applications -
williams@uiwtx.edu

 

 Vacant, Sr. Programmer Analyst/Ancillary Systems -

Dziuk

Thomas Dziuk - Sr. Programmer Analyst/ Reporting and Data Integration -
dziuk@uiwtx.edu

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Terry Schilousky - Sr. Programmer/DBA -
terry@uiwtx.edu

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Jessica R. Gomez - Application Support Analyst -
jgomez2@uiwtx.edu

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Joanna C. Arredondo - Application Support Analyst -
jcarredo@uiwtx.edu

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Application Support Analyst - vacant

fernandez

Sidney Fernandez - DBA/Programmer -
sifernan@uiwtx.edu


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Instructional Technology

Instructional Technology provides training for faculty as well as support for multi-media and convergent media projects (e.g., digital media projects and editing). This group also provides setup, support, and installation services for audiovisual and sound across campus.

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Director, Instructional Technology Services - Vacant

peak

Terry Peak - Technology Training Coordinator -
tpeak@uiwtx.edu

gott

Adela Gott - Multimedia Specialist -
agott@uiwtx.edu

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Jody Hilderbran - Instructional Designer/Blackboard Manager
hilderbr@uiwtx.edu

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John Miller - Convergent Media Manager -
jfmiller@uiwtx.edu


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Mabee Library Services

Mabee Library Services support the university’s academic programs with materials, instruction and technology that advance the intellectual development and scholarship activities of its students and faculty.

anderson

Cheryl A. Anderson, Ph.D. - Dean, Library Services -
cheryla@uiwtx.edu

davis

Dell Davis - Director of Public Services -
dmdavis@uiwtx.edu

jinks

Mary Jinks - Director of Technical Services -
marydlg@uiwtx.edu

andersen

Paul Andersen - Librarian
panderse@uiwtx.edu

 Cassity

Erin Cassity - Distance Learning Librarian
cassity@uiwtx.edu

mccord

Polly McCord - Graduate Research Librarian
pmccord@uiwtx.edu

Rebecca Dillen

Rebecca Dillen - Physical Therapy Librarian
dillen@uiwtx.edu

moshiri

Farhad Moshiri - Audiovisual Librarian -
moshiri@uiwtx.edu

rucker

Melissa Rucker - Catalog Librarian -
melissa@uiwtx.edu

seeger

Christina Seeger - Pharmacy Librarian -
seeger@uiwtx.edu

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Leslie Todd - Information Literacy Coordinator -
todd@uiwtx.edu

peters

Michael Peters - Serials & Electronic Resources Coordinator -
peters@uiwtx.edu

charles

Edward Charles - Circulation Daytime Supervisor -
echarles@uiwtx.edu

mulligan

Kathy Mulligan - Circulation Evening Supervisor -
mulligan@uiwtx.edu

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Todd Davis -  Interlibrary Loan Library Assistant -  todavis2@uiwtx.edu

rodriquez

Idalia Rodriguez - Copy Cataloger -
igrodri1@uiwtx.edu

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Rosemary Vasquez - Library Assistant Technical Services -

rovasqu2@uiwtx.edu

gonzales

Brenda Matelski - Library Assistant - Public and Technical Services
bagonza2@uiwtx.edu

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John Puga - Library Assistant - Evenings and Weekends

puga@uiwtx.edu

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Andrea Martinez - PT Library Assistant

anmart10@uiwtx.edu


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UIW School of Osteopathic Medicine Library

The UIW School of Osteopathic Medicine Library (UIWSOM Library) is housed at the Brooks City Base campus.  It operates as a branch campus of the Mabee Library and is under the supervision of the Dean of Library Services.

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Darell Schmick, Director of UIWSOM Library Services

schmick@uiwtx.edu

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Angela Spence, Library Assistant

aspence@uiwtx.edu

 

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Charisma Soriano, Library Assistant

cusorian@uiwtx.edu 

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Alexius Peralta, Library Assistant

aperalta@uiwtx.edu


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Web Development

Web Development oversees the university’s public-facing web presence and social media efforts. The office aids UIW departments in building and maintaining web sites, assists in coordination social media interactions with UIW constituencies, both on and off campus, and coordinates web-based video and multimedia projects.

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Director, Web Development - vacant

vasquez

Joe Vasquez - Assistant Director, Web Development -
vasquezj@uiwtx.edu