UIW IRD provides service and support to the Incarnate Word Community, including more than 9,000 students in traditional, online, and adult degree completion programs. We also support the technology needs of two Catholic high schools and professional schools of Pharmacy, Optometry, and Physical Therapy.
Lisa Bazley - Vice President for Information Resources
The Digital Infrastructure & User Services department manages the Infrastructure Support, Technical Support Services, and NW Campus Technology Support teams.
Infrastructure Support manages the wired and wireless network infrastructure, the network operations center, telecommunications, Email systems (Outlook for employees; Live@Edu for students); Blackboard LMS, and mobile applications.
Technical Support Services provides helpdesk and desktop support services for all students, faculty, staff, and administrators. They also manage UIW’s laptop program and coordinate the purchase and rollout of all desktop and laptop systems in employee offices spaces, classrooms, and lab environments.
Anthony Ramos - Director, Technical Support Services -
Earl Elder - PC Technician -
Edgar Menchaca - PC Technician -
Brian Palmeri - PC Technician, Feik School of Pharmacy -
Jack Rogers - IT Procurement Coordinator -
Tyler Pruitt - Technical Support Specialist -
Luis Martinez Technical Support Specialist, EAP NW Campus/Rosenberg School of Optometry - email@example.com
Technical Support Specialist, Saidoff Center -
Audiovisual Services supports technology in the classroom and technology at special events. It is under the supervision of the Senior Director, Digital Infrastructure & User Services.
|Rodney Evans - Audiovisual Coordinator -
|Tony Moore - Media Technician - Lead
Jacob Pursell - Media Technician
Enterprise Applications provides end-user support for the Ellucian Banner enterprise system and all third-party integrated systems (i.e. Blackboard Transact, CashNet Storefronts, ActiveNet, StarRez, Magnus, Maxient, OrgSync, Cardinal Cars, BDM document imaging). In addition, this department supports the myWord Portal, assists with project management and Evisions Argos reporting.
Iris Solcher - Director, Enterprise Applications -
Ciro Juarez - Assistant Director, Enterprise Applications -
Angela Williams - Assistant Director, Enterprise Applications -
Vacant, Sr. Programmer Analyst/Ancillary Systems -
Thomas Dziuk - Sr. Programmer Analyst/ Reporting and Data Integration -
Terry Schilousky - Sr. Programmer/DBA -
Jessica R. Gomez - Application Support Analyst -
Joanna C. Arredondo - Application Support Analyst -
Vanessa Garza - Application Support Analyst -
Sidney Fernandez - DBA/Programmer -
Instructional Technology provides training for faculty as well as support for multi-media and convergent media projects (e.g., digital media projects and editing). This group also provides setup, support, and installation services for audiovisual and sound across campus.
Director, Instructional Technology Services - Vacant
Terry Peak - Technology Training Coordinator -
Adela Gott - Multimedia Specialist -
Jody Hilderbran - Instructional Designer/Blackboard Manager -
John Miller - Convergent Media Manager -
Mabee Library Services support the university’s academic programs with materials, instruction and technology that advance the intellectual development and scholarship activities of its students and faculty.
Cheryl A. Anderson, Ph.D. - Dean, Library Services -
Dell Davis - Director of Public Services -
Mary Jinks - Director of Technical Services -
Paul Andersen - Librarian
Erin Cassity - Distance Learning Librarian
Polly McCord - Graduate Research Librarian - firstname.lastname@example.org
Rebecca Dillen - Physical Therapy Librarian - email@example.com
Farhad Moshiri - Audiovisual Librarian -
Melissa Rucker - Catalog Librarian -
Christina Seeger - Pharmacy Librarian -
Leslie Todd - Information Literacy Coordinator -
Michael Peters - Serials & Electronic Resources Coordinator -
Edward Charles - Circulation Daytime Supervisor -
Kathy Mulligan - Circulation Evening Supervisor -
Todd Davis - Interlibrary Loan Library Assistant - firstname.lastname@example.org
Idalia Rodriguez - Copy Cataloger -
Rosemary Vasquez - Library Assistant Technical Services -
Brenda Matelski - Library Assistant - Public and Technical Services
John Puga - Library Assistant - Evenings and Weekends
Andrea Martinez - PT Library Assistant
The UIW School of Osteopathic Medicine Library (UIWSOM Library) is housed at the Brooks City Base campus. It operates as a branch campus of the Mabee Library and is under the supervision of the Dean of Library Services.
Darell Schmick, Director of UIWSOM Library Services
Angela Spence, Library Assistant
Charisma Soriano, Library Assistant
Alexius Peralta, Library Assistant
Web Development oversees the university’s public-facing web presence and social media efforts. The office aids UIW departments in building and maintaining web sites, assists in coordination social media interactions with UIW constituencies, both on and off campus, and coordinates web-based video and multimedia projects.