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Information Resources Division



Instructional Technology Services will conduct spring workshops in Office 365 and teaching tools. Check out the options for faculty, staff, and students.

Save the date for spring training

Instructional Technology Services will conduct spring workshops in Office 365 and teaching tools. Check out the options for faculty, staff, and students.

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Follow the step-by-step instructions by clicking on the link.

Here's how to reset your password

Follow the step-by-step instructions by clicking on the link.

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UIW is phasing out your shared drive and you'll need to move your documents to the cloud. Find out how.

Leave no file behind; migrate to OneDrive now

UIW is phasing out your shared drive and you'll need to move your documents to the cloud. Find out how.

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All employees who connect their smartphones to the UIW email system will need to have a four-digit (or stronger) Personal Identification Number (PIN) on their device.

Start using your phone's PIN option for UIW email

All employees who connect their smartphones to the UIW email system will need to have a four-digit (or stronger) Personal Identification Number (PIN) on their device.

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Information Resources and its vendor partner, DaHill, are rolling out premium Xerox multi-function devices...

Coming to a printer near you - Print Anywhere

Information Resources and its vendor partner, DaHill, are rolling out premium Xerox multi-function devices...

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Information Resources Division

A Message from Lisa Bazley, Vice President for Information Resources

Fall 2017 Highlights

 

Introducing UIW Tech Check

Want to get notified about technology service interruptions or planned outages due to system maintenance?  NO MORE EMAILS -- You need UIW Tech Check.  Get it now!

Introducing vLab@Everywhere

UIW students will now enjoy the convenience of using academic software from anywhere on campus, including the residence halls, without being tethered to a physical computer lab. vLab@Everywhere provides the access our students deserve. **And coming next semester, vLab@Everywhere goes off-campus and around the world!

Introducing the *new Managed Print Services Program

Information Resources and our vendor partner, DaHill, are rolling out premium Xerox multi-function devices with capabilities that enhance employee and student print experiences. The new devices offer quality print, scan, and copy functions. Installations are completed in the Library, the School of Osteopathic Medicine, the School of Physical Therapy, and the new Student Center.  All other university facilities will be outfitted for the new program in the coming months.

Banner 9 Coming to UIW

A year-long project to upgrade the Banner ERP to a new version (v9) has begun. The new version, coming to every department and student self-service, will look and operate quite differently delivering a more modern user interface, improved system navigation, and many functional enhancements.

UIW Residential & Academic Network Changes

Significant upgrades of the University network infrastructure have been accomplished over the summer. The effort focused on increasing capacity and speed, tightening network security, improving WiFi performance in residence halls, and ensuring reliability.

  • Network capacity increased 10-fold
  • (4) new wireless network SSIDs include secure connections for students, employees, and residents along with secure Guest WiFi registration.
  • Newly constructed residential network with state-of-the-art equipment offers high speed, high capacity WiFi to our resident students replacing a previously outsourced network.

Office365 Update and Important Dates You Need to Know

All members of the UIW community have been successfully migrated to this productivity suite of applications that include among many, email, personal and room resource calendaring, and OneDrive file storage.

To strengthen UIW information security, we call your attention to two important dates:

By September 30, 2017 – a 4-digit PIN for mobile devices will be required after this date.

By December 20, 2017 – all UIW-related electronic files should be uploaded to an individual or shared OneDrive folder. LAN individual H:\\ drives will be shut down.

Visit the HelpDesk@theSC

We’re moving. The Help Desk and Media Center lab in the Library are closing. Visit us in our new digs across from the pub on the ground floor of the Student Center.

It’s a great time to emphasize that all faculty, staff, and students should contact the Help Desk to get help with a technology issue (e.g. phone, software, computer, network, question, how-do-I’s, or say hello!!) It’s the best way to be sure you are connected to the right tech support person, if needed.

The student laptop program is now sponsored by Follett Bookstore. UIW students will still enjoy the same financial benefits in funding a laptop for their academic pursuits but now students will have expanded choices, including Dell, Surface Pros, Acer, and Macintosh models. Follett will broker any hardware warranty work for student clients directly with the manufacturer but ALL students can seek technical assistance now from the UIW Help Desk for laptop software and operating system issues. Together with Follett, we’re here to help with personal computing!

 


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Contact Information

H-E-B School of Business and Administration

4301 Broadway CPO

San Antonio, Texas 78209

210-805-5884

hebsba@uitx.edu