Information Resources Division


Find a course, a location, person, and more with this app specifically created for your iPad. UIW Mobile is our mobile suite that gives you the latest information about the University of the Incarnate Word at your fingertips.

UIW app updated for iPad

Find a course, a location, person, and more with this app specifically created for your iPad. UIW Mobile is our mobile suite that gives you the latest information about the University of the Incarnate Word at your fingertips.

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UIW will be closed 24 Dec. 2014 - 5 Jan. 2015. If technical help is needed the 24/7 answering service is available @ 1-866-614-5043.

Where is everyone?

UIW will be closed 24 Dec. 2014 - 5 Jan. 2015. If technical help is needed the 24/7 answering service is available @ 1-866-614-5043.

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Technology training sessions are scheduled throughout the year. A schedule of current sessions appears in The Word Today. You may also request custom training through our Training Request Form.

See what's coming up in the new year

Technology training sessions are scheduled throughout the year. A schedule of current sessions appears in The Word Today. You may also request custom training through our Training Request Form.

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If you're in a hurry -- and who isn't -- check out our new Computer Labs tracking page. It'll show you how many computers are available and where.

Know before you go: Which lab has computers available

If you're in a hurry -- and who isn't -- check out our new Computer Labs tracking page. It'll show you how many computers are available and where.

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Create and track your requests from A/V support to Web filter unblocking. See the entire list by clicking on the link.

There's a form for that request

Create and track your requests from A/V support to Web filter unblocking. See the entire list by clicking on the link.

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UIW is providing Microsoft Office to every student free of charge. This means the latest version of the full Office productivity suite. As long as you’re an active student here, you’ll be able to use this software for free. 
To get started click below.

Office 365 - Free for UIW students!

UIW is providing Microsoft Office to every student free of charge. This means the latest version of the full Office productivity suite. As long as you’re an active student here, you’ll be able to use this software for free. To get started click below.

Read More

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Learn how GradesFirst Analytics enables institutions to measure, assess and benchmark the effectiveness of their intervention efforts with at-risk students.

Grades First is UIW’s newest academic-advising tool

Learn how GradesFirst Analytics enables institutions to measure, assess and benchmark the effectiveness of their intervention efforts with at-risk students.

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The Help Desk is now located on the Ground Floor of the Library in Room G24 in the entrance to the Media Center. All Help Desk contact information remains the same.

Help Desk is now in the Media Center

The Help Desk is now located on the Ground Floor of the Library in Room G24 in the entrance to the Media Center. All Help Desk contact information remains the same.

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Getting Help

Help Desk:

On-campus @ extension 2721
Locally @ 210-829-2721
Toll-free @ 1-866-614-5043
helpdesk@uiwtx.edu

 

IRD Directory

Announcements

news

Save the date; events coming up on 2015

Technology training sessions are scheduled throughout the year. A schedule of current sessions appears in The Word Today. You may also request custom training through our Training Request Form.

Maintenance and Outages

news

IRD December Maintenance

Information Resources Division will be conducting December monthly maintenance beginning Friday, Dec. 19 (05:30 PM) through Sunday, Dec. 21 (12 Noon).

news

Banner Network Interruption

Update 10:45AM 12/18/14: Banner Network Services have been restored. Please contact the Help Desk at 210-829-2721 if any issues are encountered. ____________________________________________ We are currently experiencing a Banner network interruption. The IRD team is researching the cause of the interruption. Questions should be directed to the UIW Help Desk at 210-829-2721 or helpdesk@uiwtx.edu

news

IRD December Maintenance Outage

Information Resources Division will be conducting December monthly maintenance beginning Friday, Dec. 19 (05:30 PM) through Sunday, Dec. 21 (12 Noon). Please click red title link above to see details about systems that will be affected.

news

Banner Network Interruption

Banner experienced a network interruption today, 12/04/2014. The IRD team is researching the cause of the interruption. Questions should be directed to the UIW Help Desk at 210-829-2721 or helpdesk@uiwtx.edu