A Message from Lisa Bazley, Vice President for Information Resources
Fall 2017 Highlights
Want to get notified about technology service interruptions or planned outages due to system maintenance? NO MORE EMAILS -- You need UIW Tech Check. Get it now!
UIW students will now enjoy the convenience of using academic software from anywhere on campus, including the residence halls, without being tethered to a physical computer lab. vLab@Everywhere provides the access our students deserve. **And coming next semester, vLab@Everywhere goes off-campus and around the world!
Information Resources and our vendor partner, DaHill, are rolling out premium Xerox multi-function devices with capabilities that enhance employee and student print experiences. The new devices offer quality print, scan, and copy functions. Installations are completed in the Library, the School of Osteopathic Medicine, the School of Physical Therapy, and the new Student Center. All other university facilities will be outfitted for the new program in the coming months.
A year-long project to upgrade the Banner ERP to a new version (v9) has begun. The new version, coming to every department and student self-service, will look and operate quite differently delivering a more modern user interface, improved system navigation, and many functional enhancements.
Significant upgrades of the University network infrastructure have been accomplished over the summer. The effort focused on increasing capacity and speed, tightening network security, improving WiFi performance in residence halls, and ensuring reliability.
All members of the UIW community have been successfully migrated to this productivity suite of applications that include among many, email, personal and room resource calendaring, and OneDrive file storage.
To strengthen UIW information security, we call your attention to two important dates:
By September 30, 2017 – a 4-digit PIN for mobile devices will be required after this date.
By December 20, 2017 – all UIW-related electronic files should be uploaded to an individual or shared OneDrive folder. LAN individual H:\\ drives will be shut down.
Visit the HelpDesk@theSC
We’re moving. The Help Desk and Media Center lab in the Library are closing. Visit us in our new digs across from the pub on the ground floor of the Student Center.
It’s a great time to emphasize that all faculty, staff, and students should contact the Help Desk to get help with a technology issue (e.g. phone, software, computer, network, question, how-do-I’s, or say hello!!) It’s the best way to be sure you are connected to the right tech support person, if needed.
The student laptop program is now sponsored by Follett Bookstore. UIW students will still enjoy the same financial benefits in funding a laptop for their academic pursuits but now students will have expanded choices, including Dell, Surface Pros, Acer, and Macintosh models. Follett will broker any hardware warranty work for student clients directly with the manufacturer but ALL students can seek technical assistance now from the UIW Help Desk for laptop software and operating system issues. Together with Follett, we’re here to help with personal computing!