Information Resources Division


Instructional Technology can help you with Blackboard, Microsoft Office 365, and other tools for faculty and staff.

Check out our summer-training schedule

Instructional Technology can help you with Blackboard, Microsoft Office 365, and other tools for faculty and staff.

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Serving the Mission

Recycled Computers Helping Local Agencies

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The UIW Instructional Technology team is available weekdays and evenings for one-on-one consultation and training.

After-hours online training is now available

The UIW Instructional Technology team is available weekdays and evenings for one-on-one consultation and training.

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You can also find out about the Library's hours plus exceptions, holidays, and finals week.

See the hours for the Media Center

You can also find out about the Library's hours plus exceptions, holidays, and finals week.

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Follow the step-by-step instructions by clicking on the link.

Here's how to reset your password

Follow the step-by-step instructions by clicking on the link.

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Office 365 Migrating to Office 365? For instructional materials, a migration schedule, and other resources, visit the Office365 Web Site.




IRD Events


View full IRD events calendar


Getting Help

Help Desk:

On-campus @ extension 2721
Locally @ 210-829-2721
Toll-free @ 1-866-614-5043
helpdesk@uiwtx.edu


IRD Directory

Announcements

news

Banner Upgrade

Ellucian Banner will be upgraded in 2018

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Computer Recycling Serves the Mission

UIW's computer recycling program puts hardware in the hands of local agencies who can use it.

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Banner Users Testing: March 6th - March 24th

The Enterprise Applications team in collaboration with all Banner module data owners have been diligently working for the past year in re-engineering our Banner security and end-user access. The past four months have been dedicated to reviewing our new security architecture with Ellucian Banner module experts.

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Ellucian On-Demand Subscription Library (ODSL) now available to all UIW employees!

Ellucian's On-Demand Subscription Library is an extensive resource for on-demand training to help you master the software that you need to perform your job duties.

Maintenance and Outages

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email issues

UPDATE: 2:00pm 5/8/2017 Monday, May 8th - UiW's mail server has been restored. Email may continue to run slower than normal as the server processes the queued mail requests. If you continue to have issues, please contact our help desk at 210-829-2721

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Email Issues

11:00am 5/3/2017 Email Issues - we are currently experiencing with sending email external to UIW. You may receive a bounce back message stating "Undeliverable or Blocked by Barracuda". We are aware and are currently working to resolve the issue as soon as possible. Please contact the help desk if you have any questions. Thank you for your patience.

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Zoom Outage

UPDATE: April 25th 8:00am Zoom's technical issues have been resolved. The system is operating normally now. If you continue to have any issues, please contact the help desk at 210-829-2721.



Spring 2017 Maintenance Schedule:

*Friday 6:30PM-11:00PM

January 27, 2017

February 24, 2017

March 24, 2017

April 21, 2017

May 26, 2017