Office of Financial Assistance
4301 Broadway, Box 308
San Antonio, TX 78209
Exit counseling is required for all students who have student loans (from UIW or other schools) who graduate, withdraw from school, or drop below half-time.
To complete Direct Loan Exit Counseling, go to www.studentloans.gov, and log in using your Social Security Number, date of birth, and your FAFSA PIN.
If you cannot remember your Department of Education (FASFA) PIN, you may retrieve it from http://www.pin.ed.gov, under “Request a Duplicate PIN.”
Once you are logged in, click on “Complete Counseling” and then choose “Exit Counseling” for your counseling type.
Make sure you list the University of the Incarnate Word as one of the schools who should receive your results. We will not require a signed copy of the confirmation unless our system is unable to find your electronic confirmation. You should keep a copy of the confirmation for your own records.
You will be able to receive a full summary of your Federal loans during the counseling session. If you have had alternative (private) loans also, they will not be listed and you will need to contact your lender directly in order to receive a loan summary from them.
If you know your private loan information, you will be given the opportunity to add these amounts during the counseling session to get an estimate of total monthly payments for all of your student loans.
If you are graduating, review Project Student Debt's "Top 10 Student Loan Tips for Recent Graduates" for the best tips on keeping your student loans under control, avoiding fees and extra interest costs, keeping your payments affordable, and protecting your credit rating.
If you have any trouble locating your lender(s), completing your Exit Counseling, or have questions regarding managing your debt, repayment, consolidation, etc., please contact our office.
Last update 03/25/2013