Business Office

FAQ's

How much does it cost to attend UIW?

A detailed listing of our tuition and fees can be found on the Tuition and Fees page of our website and in the Course Schedule.

What is banded tuition?

Banded tuition applies to any student taking 12-18 hours of coursework. 

When is payment for tuition due?

Tuition is due by the first day of class.  Payment can be made by cash, check, credit/debit card, or cashier’s check in the Business Office.  You may also pay over the phone using a credit card by calling (210)829-6043 and press 5.  Students may also pay tuition by credit card using BannerWeb.(Discover is not accepted online)

Does the University offer any type of payment plan?

Yes.  Any student that would like to be set up on a payment plan needs to stop by the business office.  There is a fee for all payment plans and a Promissory Note must be signed.  Payment plans for the entire year academic year are available. To view examples of payment plans click here.

What if my loans don’t come in on time?

It is the student’s responsibility to file the proper paperwork with the Office of Financial Assistance in a timely manner.  Financial Assistance should be able to estimate the time it will take in order for the student’s loans or other financial aid to be processed and received.

How do I use my Work-Study checks to help pay for my tuition?

For every semester that your work-study checks will cover your balance you must sign an authorization form that allows the Business Office to deposit the check directly to your student account.  The form is available online and in the Business Office.

(Note: A student may cancel this arrangement at anytime and start receiving his/her work-study checks personally by simply coming in to the Business Office and signing the same form to cancel the direct deposit.)

What are the Student Services, Athletics, and Technology fee?

The fee is assessed to all students for the purpose of utilizing the student center, library, technology and athletic facilities.  A student is charged based on the number of hours he/she is taking in a semester.

What is the University fee?

The fee is assessed to all students for the use of our campus facilities.  A student is charged based on the number of hours he/she is taking in a semester.

What is the Record’s Fee?

All first-time students are charged this fee in their first semester.  This is a one-time fee charged to all students to cover the cost of institutional records, for example transcripts requested by the student.

Do I have to buy the school insurance?

No.  All full time domestic students (12+ hours undergraduates, 9+ hours for graduates and doctoral students) are automatically charged for the insurance.  If a student carries his/her own insurance, it is the student’s responsibility to complete the ONLINE insurance waiver prior to the posted deadline.

-International students are not allowed to waive insurance coverage per University of the Incarnate Word policy.

-Deadlines for waiving insurance fees are found in the UIW Schedule of Main Campus Classes

-Waive the insurance fee by following the steps below:

After you have completed the waiver and clicked the “Apply for waiver” a screen with a waiver receipt form will appear.  Print this screen for your records.  An email will be sent to the email address provided, confirming that you have successfully completed the online waiver.  If you do not receive a confirmation email, please contact Student Assurance Services, Inc. at info@sas-mn.com.

For additional information regarding coverage, please refer to the brochure under the Health Services website at (www.uiw.edu/health/hinsurance.html).

How do I obtain a parking decal?

Students are automatically charged for a parking decal based on the number of credit hours they are enrolled for.  If a student is not parking a vehicle on campus, a credit will be issued after the 100% drop date.  You may obtain your parking permit online, using Cardinal Cars (available July 2009.)  This is not available for motorcycles, mopeds, and handicap parking permits; these vehicles must be registered in the Business Office. 

- Parking decal fees can be found in the UIW Schedule of Main Campus Classes.

- A student will need the following information to receive his/her decal.

What if I lose my parking decal?

A replacement decal can be purchased at the Business Office for the price of the original decal.

How can I receive transcripts?

Transcripts can be obtained at the Registrar’s Office.  A student must have a zero balance before he/she may request an official transcript.  There are fees for same day, overnight or faxed transcripts.  For additional information and fees, please contact the Registrar’s Office at (210)829-6006.

Can I register for the next semester if I have a balance owed?

A student must have a balance below $200.00 in order to register for the next semester.  Please check BannerWeb for any additional holds that may prevent you from registering.

Is there any tuition discount offered to Military students?

Yes.  Tuition discounts are available to Active duty Military students and their dependents.  Eligibility guidelines are available on the Business Office website or by calling 210-829-6043. 

-In order to receive the discount, the Military Discount Rate Form and a copy of the student’s military id must be submitted to the Business Office prior to the deadline posted. 

-Deadlines for submitting the Military Discount Form are found in the UIW Schedule of Main Campus Classes

Am I required to purchase a meal plan?

Students living on campus are required to purchase a meal plan.  Meal plan prices can be found in the UIW Schedule of Main Campus Classes.  If you have questions or would like to make changes to your meal plan, you can reach Residence Life at (210)829-6034.

Can I purchase a meal plan if I don’t live on campus?

Yes.  Commuter meal plans are available for purchase through the Business Office at a reduced price.  Students may purchase meal points in increments of $25.00.  Payment is required at the time meal points are requested.

What if I don’t use all of my meal points?

If you are a resident and do not use all of your meal points, you will lose them at the end of the Spring semester.  Meal points automatically transfer from the Fall to Spring semester.  Any remaining unused commuter meal points will automatically transfer over to the next semester.

What is the FERPA release?

Student’s whom wish to grant other individuals , such as parents, access to information about educational records, account balances, or financial aid need to sign the Family Rights and Privacy Act of 1974 (FERPA) Release.  In accordance with the Privacy Act, the University is unable to release any confidential information about the student to individuals not listed on this form. 

-The form is available and must be signed in any of the following offices: Business Office, Registrar’s Office or the Office of Financial Assistance.

How does bookstore credit work?

Bookstore credit is awarded only to those students who will have excess in guaranteed financial aid monies after the entire account balance is paid in full.  The remaining monies will be placed on your account and you will be able to purchase books at the University Bookstore by using your student ID card. 

-Please contact the Office of Financial Assistance at (210)829-6008 for further information regarding how to receive bookstore credit.

What happens if I don’t use all of my bookstore credit in a semester?

Any unused bookstore credit is credited back to the student account at the end of each semester.  If the student’s account is paid in full, then a refund check will be issued and mailed to the student’s permanent address.

Why do I get charged a Graduation Fee?

The Graduation Fee is charged the semester that the student will be graduating.  It is a fee assessed by the Registrar's Office in order to process all the paperwork for the student.

What is a Late Application for Graduation Fee?

The Registrar's Office has scheduled deadlines for turning in the proper paperwork associated with graduation.  Failure to meet these deadlines may result in a Late Application for Graduation Fee.  

What is a Change of Schedule Fee?

The Change of Schedule Fee is charged for adding/dropping a class.  Refer to the Academic Calendar found in the Course Schedule for deadlines.

When can I expect to receive my refund check?

After the 100% drop date and within 14 days after all of your financial aid comes in and covers your entire balance.

What if I am receiving funding from Texas Tomorrow?

If you are receiving Texas Tomorrow, stop by the Business Office with your Texas Tomorrow ID card and UIW ID card so we can make a copy of both.  Texas Tomorrow is billed after the 100% drop date.  It normally takes Texas Tomorrow 30 days to process our billing, but there have been circumstances that have caused them to pay later than 30 days.  You will not see a credit on your account until after payment is received by Texas Tomorrow.  If you know you will have a balance after your Texas Tomorrow has been applied to your account, you will be responsible for making payment or payment arrangements by the due dates or you will be responsible for any late fees.

If I am expecting a refund can it be deposited in my checking/savings account?

Yes, Direct deposit is now available for students wishing to receive their excess financial aid refund.  A direct deposit authorization form must be completed, along with a voided check, in order for this feature to be setup.  All forms must be submitted to the Business Office, you may also fax your form to (210) 829-2745.

Can my parents also be setup for direct deposit?

No.  Currently this feature is not available to parents wishing to have their Parent Refunds issued to their checking/savings account.  They will receive a live check to the permanent address on file with the Registrar’s Office.

 

 

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