Frequently Asked Questions
Registration Questions
- Can I take classes at UIW and SAC or another college at the same time?
- Do I need my advisor's signature to change my schedule?
- Who is my academic advisor ?
- Why doesn't my PIN work ?
Degree Questions
Grades, Credit Hours, and GPA Questions
- Can I get my grades on the web?
- Can I get my grades or GPA over the phone?
- Can I repeat a UIW course by taking the course at another institution?
- How can I find out how many hours I have completed?
- How do I protest a grade I received?
- How long do I have to complete a grade of IP?
Graduation Questions
- Can I participate in the Commencement ceremonies if I only lack six hours?
- Can I take a course at another institution during my last semester at UIW?
- How do I know if I have honors?
- How long does it take to receive a degree audit once I apply to graduate?
- Is there an August Commencement ceremony?
- When are Community Service hours due for graduation?
- When should I apply to graduate?
Transfer Credit Questions
- How do I know if you have received my transcripts?
- How do I know what courses transferred and how they count toward a degree?
Miscellaneous
Can I get my grades on the web?
Using your PIN, you may view your semester grades or transcript on-line via the web at https://bannerweb.uiwtx.edu/prod/twbkwbis.P_GenMenu?name=homepage. If you have a hold in the Business Office, you will not be able to view your grades and must contact the Business Office to remove the hold.
Can I get my grades or GPA over the phone?
Because of the Family Educational Rights and Privacy Act (FERPA), we cannot release your grades or your GPA over the phone. This information is available to you through the web or you may request it in person.
Can I participate in the Commencement ceremonies if I only lack six hours this summer?
To participate in the graduation ceremonies, a student must have registered for and remain enrolled in all required courses necessary for graduation prior to or during the same semester in which s/he intends to graduate. Students who receive grades of F, IP or W in required courses in the semester in which they intend to graduate will be listed in the Commencement program and may participate in the ceremony. However, their date of graduation is the next conferral period.
August candidates participate in the December graduation ceremonies.
Can I repeat a UIW course by taking the course at another institution?
Courses may be repeated, thereby removing the first attempt from the grade point average calculation, if the original grade recorded was a D or an F. Only UIW courses can replace courses recorded at UIW. Transfer work, CLEP, or departmental examination cannot be used to repeat a course recorded at UIW. The highest grade earned will be used in the calculation of the grade point average. Courses used to repeat recorded grades must be the exact course (i.e., same course number and title) of the original course for which the repeat is intended. While other courses may substitute for degree course requirements, they will not remove the original recorded grade from the grade point average calculation.
Can I take classes at UIW and SAC ( or another college) at the same time?
You may take classes at UIW and SAC (or another college) at the same time if you receive approvals to do so. You must complete the "Request to Study at Another Institution" form and receive approval prior to enrolling elsewhere. Please be reminded that enrollment at UIW and another college (other than those approved through the inter-institutional) could affect your financial aid. Download the Request to Study at Another Institution and speak to you academic advisor. If you do not have Adobe Acrobat Reader, you may download a free version of the software at the link below.
If you do not have Adobe Acrobat Reader, select this link first: 
Can I take a course at another institution during my last semester at UIW?
Currently enrolled students who began prior to fall 2001 must complete 24 of their last 30 hours at UIW; new students admitted or readmitted for fall 2001 or after must complete 36 of their last 45 hours at UIW.
Do I need my advisor's signature to change my schedule?
You will need your advisor's signature to both register and change your schedule.
How can I find out how many hours I have completed?
You may view your unofficial transcript on-line via the web to review your cumulative statistics. The hours you have earned through your enrollment at UIW and those that transferred and have been evaluated are available on-line. You may view your evaluated work on-line at https://bannerweb.uiwtx.edu/prod/twbkwbis.P_GenMenu?name=homepage.
How do I get a copy of my transcript?
You may download a copy of the transcript request form and send that form to the Registrar's Office or you may send a written request to the Registrar's Office. The address is: Office of the Registrar, University of the Incarnate Word, 4301 Broadway CPO 304, San Antonio, TX 78209. Unofficial transcripts are available on-line at https://bannerweb.uiwtx.edu/prod/twbkwbis.P_GenMenu?name=homepage.
How do I get a degree plan?
Official degree plans for ADCaP students are issued after your academic advisor has sent an unnofficial copy to the Registrar for review. Your record can be viewed on Banner Web: https://bannerweb.uiwtx.edu/prod/twbkwbis.P_GenMenu?name=homepage.
Official degree audits are issued when the student has applied to graduate. Students should apply to graduate no less than one year prior to the anticipated date of graduation. If you are in your final year of enrollment, you should download the Application for Graduation and visit with your advisor. If you do not have Adobe Acrobat Reader, you may download a free version of the software at the link below.
If you do not have Adobe Acrobat Reader, select this link first:
How do I know if I have honors?
Undergraduate students who complete baccalaureate degree requirements and have earned a minimum of 45 semester hours at UIW (excluding credit by examination or professional certification) are eligible to graduate with honors. The GPA achieved in all college-level semester hours attempted, to include transfer work, will determine the level of honors.
For the distinction Cum Laude, the student must have a 3.5 cumulative average. To graduate Magna Cum Laude and Summa Cum Laude, the student must maintain averages of 3.7 and 3.9 respectively. Graduate students who complete their programs with a 4.0 average graduate with distinction. You may view your cumulative GPA on-line at https://bannerweb.uiwtx.edu/prod/twbkwbis.P_GenMenu?name=homepage.
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How do I know if you have received my transcripts?
When we receive your transcripts, they are evaluated and posted to your academic history record. You may view the evaluated courses on-line using your PIN in the secure log-in area at https://bannerweb.uiwtx.edu/prod/twbkwbis.P_GenMenu?name=homepage.
How do I know what courses transferred and how they count toward a degree?
When we receive your transcripts, they are evaluated and posted to your academic history record. You may view the evaluated courses on-line using your PIN in the secure log-in area at https://bannerweb.uiwtx.edu/prod/twbkwbis.P_GenMenu?name=homepage. We will also send you and your advisor a copy of the Transfer Articulation Sheet that shows your transferred courses as well as the UIW equivalent courses.
How do I register for a class that is closed ?
Each class has a limit on the number of students allowed to register for the class. The limit is based upon the space limitations of the room selected for the class. If the class you want is closed, your only option is to obtain over-ride approval signatures from the instructor of the class and the Center Director.
How do I protest a grade I received?
The grades you receive each semester are considered final and are rarely over-turned. However, if you believe that you received a grade in error, you must initiate your appeal through the instructor of the course. If there is no resolution with the instructor, the official appeal process goes through the Center Director and then the Dean of the ADCaP. All appeals must be in writing.
How long do I have to complete a grade of IP?
Undergraduates must complete their work for which an IP grade was recorded within six months. Students who have applied to graduate must complete the IP course work by the last day to add or register for the semester during which they plan to graduate.
How long does it take to receive a degree audit once I apply to graduate?
It takes approximately four to six weeks to receive the degree audit once you apply to graduate. After you receive your audit, you and your advisor will need to work through any deficiencies noted by the deadline indicated on the audit.
Is there an August Commencement ceremony?
At the present time, we do not have a separate August Commencement ceremony. Students completing their degrees during the summer months participate in the December Commencement ceremony.
What are advanced hours?
Advanced hours are those courses that are considered junior or senior at UIW. The first number of the UIW course determines whether or not the course is considered advanced. At UIW, a number that starts with a "3 or 4" is considered advanced. All undergraduate degrees require 42 advanced hours. In no instance will a course taken at a junior/community/two-year college satisfy the advanced level requirement. While a course taken at a junior/community/two-year college may satisfy the degree requirements, thus substituting for the advanced course, it will not be used in the calculation of the required advanced hours.
What is the Community Service requirement?
The first Sisters of Charity of the Incarnate Word who came to San Antonio to minister to the sick and the poor were motivated by the Love of God and their recognition of God's presence in each person. It is in this spirit that the Community Service requirement was created and each student is required to serve others. Students may satisfy this graduation requirement by: selecting volunteer opportunities posted by Campus Ministry, taking courses designated as service-learning courses, or a combination of volunteer opportunities and service-learning courses. Students are encouraged to discuss with their advisors, early in their university experience, the options for fulfilling the Community Service requirement and the method of documenting their service. You may download the documentation form by selecting the appropriate link--Community Service Documentation form .
If you do not have Adobe Acrobat Reader, select this link first:
When are Community Service hours required for graduation?
Community Service hours are required before you may apply to graduate. Your academic advisor will not accept an Application for Graduation without also receiving your Community Service documentation.
Forty-five hours of Community Service are required, of which 30 must be completed off campus. Placement assistance is available through our Campus Ministry Office. Your Community Service must be documented to satisfy graduation requirements. We encourage you to complete your Community Service requirements early in your academic career to prevent compliance problems during your final, very busy semester. You may download the documentation form by selecting the appropriate link--Community Service Documentation
If you do not have Adobe Acrobat Reader, select this link first:
When is the last day to drop a class and receive a 100% refund?
The final day to drop a course at 100% refund is before 5:00 pm Central time on the Friday of the first week of classes. Students may call the ADCaP learning center office, fax thier written request to the learning center office, or write an email to thier advisor or to adcap@uiwtx.edu.
When is the last day to register or add a class?
The final day to register for an ADCaP class is before the second class period of the term. Students may not add a Saturday class after the first day For instance, a student may add a Monday-Wednesday class before Wednesday of the first week.
When should I apply to graduate?
Undergraduate students should apply to graduate when they have accumulated 90 semester hours or one year prior to your anticipated graduation date. The Application for Graduation requires your advisor's signature. Refer to the deadlines posted on the application so that you will receive a timely review.
You will receive your audit of your degree. You and your advisor will need to work through any deficiencies noted by the deadline indicated on the audit.
Where can I get a copy of the catalog?
Our catalogs are distributed through through your learning center office. When you are admitted, you will receive a copy of the catalog appropriate to your admission date. After admissions, you may obtain copies through the Admissions Office or download it from the Registrar's web site..
Who is my academic advisor?
Your academic advisor is an official with the University who will serve as your mentor to guide you through the registration process, schedule selection, degree selection, and career or graduate school selection. S/he is appointed to you as your enter the ADCaP program.
Why doesn't my PIN work?
The functions you may access through the web are for students, faculty, and employees. These functions require a password, or PIN (Personal Identification Number), which is assigned to you by the University. Upon first entry into the secure area of web registration, you will be prompted to change your PIN to a password of your choice. Be sure you write your new PIN down so that you will remember it. You cannot go beyond the login screen without resetting your PIN. You will be prompted to verify your PIN after the initial entry. To verify your PIN, re-enter your new PIN at the prompt. After three attempts of entering the wrong PIN, your PIN will become inactive and will no longer work.
